ASSESSMENT AND VIRTUAL CIO

"If you find yourself in a hole, the first thing to do is stop digging."

We take the time to get to know our clients and understand what's going on in their world long before get to the point of pen meeting paper to sign a contract. If a client has engaged us in an initial conversation, it means some questions or concerns have arisen, and we want to immediately begin drawing out the pertinent details and get an understanding of what's going on. It's hard to properly treat a problem that hasn't been properly diagnosed. Likewise, it's often useless to build a technology solution that has only been pondered internally and not been run through a formal viability analysis.

Whether developing a solution from scratch or coming into an organization to stabilize the IT infrastructure, our senior consultants are able to remain onboard with clients after the initial engagement. This Virtual CIO role allows our clients to retain a top tier resource at a fraction of the cost of a full-time in-house technology executive.

Business Consulting Services

"Being good in business is the most fascinating kind of art. Making money is an art, and working is an art, but good business is the most fascinating kind of art." - Warhol

During the course of our initial assessments or during the course of a technology project, we often uncover client needs that extend beyond the IT space. Our team has expertise in small/medium business coaching and consulting.

Business Consulting Services

  • Strategic Planning
  • Balanced Business Planning
  • Process Development/ Improvement/ Restructuring
  • Product Development/Management
  • Product Scalability Modeling
  • Channel Analysis
  • Sales Team Effectiveness
  • Sales Strategy
  • Back Office Accounting
  • Strategic Partnerships
  • Leadership Training/Development/Retreats

CUSTOM APPLICATION DEVELOPMENT



We are anchored by a core team that specializes in management and technology consulting, custom software development, UX/UI, graphic design, business analysis, and project management. Not only do we remain on the bleeding edge of these disciplines and understand then intimately, we also know how to weave them together to deliver holistic solutions.

This is made possible by both our talent and methodology. Delivering work to clients in short sprints allows for ongoing input, tight timelines, and eliminates any unwelcome surprises. Whether converting clients’ raw data and reports into KPI dashboards or developing enterprise web solutions, we focus on both form and function to ensure that the end product looks as good as it performs.



MOBILE APPLICATION DEVELOPMENT



The rapid advancement of technology in the last decade has yielded a society where individuals not only can, but expect to access all varieties of information from the palm of their hand. We specialize in development of native mobile applications for iOS, Android, and Mobile, as well as HTML5 mobile sites. Each client’s need is different, and therefore we learn the intent of the application and recommend a custom mobile strategy/implementation that provides the best way to meet clients where they are to increase engagement.

BACK OFFICE SERVICES


It is sometimes so easy to focus on customers’ needs that businesses neglect to get their own back office processes in place. The resulting bottlenecks in sales, marketing, HR, inventory, and invoicing can become nightmares scenarios that reduce profitability and compromise core deliverables. We can recommend and implement solutions.

We deliver integrated solutions to streamline the functions and files that keep your business running. With an expanding slate of options including Microsoft 365 and Google Apps, we assess your current office environment and recommend the most effective implementation strategy.

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DETAILED TECHNOLOGY SERVICES

Back Office

Office 365, SharePoint, Lync

Big Data Management

Data Mining, Business Intelligence, Key Performance Indicator, Real-time Analytics

Cloud Services

Windows Azure, Amazon, Office 365

Database Management

SQL 200x, Oracle 8x, 9x, 10x DB2, Access

Design

UX/UI

Document Management

Windows SharePoint Online

Frameworks

.Net Framework, COM+

Hybrid Mobile Development

Responsive Layout, Multi-Browser Support

Mobile Development

iOS, Android, Windows, Xamarin

Payment Services

Merchant Accounts, Paypal, 3rd Party Transaction Systems

Programming Languages

C#, VB.Net, Linq, PLinq, DLINQ, Entities Framework (Code/Database/Model First)

Reporting Systems

Microsoft Business Intelligence, Cube Browser

Social Media

Marketing and Mining

Telecommunications Services

Skype, Twilio, SMS, Email

Workflow System

Microsoft CRM, Windows Workflow, Business Process Management (BPM)

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A Simple Approach to Complex Problems

Business and Technology Consulting

Websites And Mobile Apps

Project Management

Consultation

What drives us

  • The goal as a company is to have customer service that is not just the best but legendary.
  • Your most unhappy customers are your greatest source of learning.
  • It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.
  • It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
  • Well done is better than well said.
  • Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers.
  • Kind words can be short and easy to speak, but their echos are truly endless.
  • If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
  • In the end, the customer doesn't know, or care, if you are small or large as an organisation. She or he only focuses on the garment hanging on the rail in the store.
  • The customer experience is the next competitive battleground.
  • Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
  • Customers don't expect you to be perfect. They do expect you to fix things when they go wrong.
  • There is a spiritual aspect to our lives – when we give we receive – when a business does something good for somebody, that somebody feels good about them!